Privacy Policy

1.1 Personal Information: We may collect personal details that you voluntarily provide, such as your name, email address, and other contact information.

1.2 Facebook Account Information: When you use our Facebook Auth System and Facebook OAuth Integration to log in, we collect and securely store your Facebook account details—including access tokens—in order to fetch and display Facebook Pages where you have administrative access.

1.3 Messaging and Interaction Data: Our Services allow you to engage in messaging and interactions. This includes:

• Bulk Messaging to Conversations (text, media, or both)
• Manual Replies to individual conversations
• Usage of message tags such as ACCOUNT_UPDATE, POST_PURCHASE_UPDATE, and ACCOUNT_UPDATE (as per the Facebook Messenger Platform API)
• Reading incoming replies for tracking and follow-up

We use your information for the following purposes:

• To authenticate and securely connect your Facebook account via OAuth.
• To fetch and display Facebook Pages where you hold admin privileges.
• To facilitate messaging features, including bulk messaging, manual replies, and reading incoming messages.
• To improve and personalize our Services.
• To communicate with you about updates, security alerts, and support.

We do not sell or rent your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our Services.
• Legal Requirements: When required by law or to respond to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your Facebook access tokens and other personal data are stored securely. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights or have questions about your data, please contact us at contact@answerem.net.

Our Services may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. Please review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after any modifications to this Privacy Policy constitutes your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Email: contact@answerem.net
Website: https://app.answerem.net